Kumar, R. ., Som, B. K. . and Jain, S. . (2015) “AN M/M/1/N FEEDBACK QUEUING SYSTEM WITH REVERSE BALKING”, Journal of Reliability and Statistical Studies, 8(01), pp. 31–38. Available at: https://journals.riverpublishers.com/index.php/JRSS/article/view/21069 (Accessed: 26 June 2026).