FRATERNALI, P. ., LANZI, P. L. ., MATERA, M. ., & MAURINO, A. (2004). MODEL-DRIVEN WEB USAGE ANALYSIS FOR THE EVALUATION OF WEB APPLICATION QUALITY. Journal of Web Engineering, 3(1-2), 124–152. Retrieved from https://journals.riverpublishers.com/index.php/JWE/article/view/4343