LOWE, D. B. .; EKLUND, J. . CLIENT NEEDS AND THE DESIGN PROCESS IN WEB PROJECTS. Journal of Web Engineering, [S. l.], v. 1, n. 1, p. 023–036, 2002. Disponível em: https://journals.riverpublishers.com/index.php/JWE/article/view/4399. Acesso em: 22 apr. 2026.