MACHADO PEREIRA, ADRIANO C´ESAR, LEONARDO DE ARA´UJO SILVA, WAGNER MEIRA JR, and WALTER DOS SANTOS FILHO. 2008. “REACTIVITY-BASED APPROACHES TO IMPROVE WEB SYSTEMS’ QUALITY OF SERVICE”. Journal of Web Engineering 7 (2):093-132. https://journals.riverpublishers.com/index.php/JWE/article/view/4091.