RIVERA B, BECKER P, OLSINA L. QUALITY VIEWS AND STRATEGY PATTERNS FOR EVALUATING AND IMPROVING QUALITY: USABILITY AND USER EXPERIENCE CASE STUDIES. JWE [Internet]. 2016 Feb. 29 [cited 2026 May 1];15(5-6):433-64. Available from: https://journals.riverpublishers.com/index.php/JWE/article/view/3801