Leveraging Knowledge: Transferring Energy Services To New Markets
Abstract
In newly competitive energy markets long-term customer commit-
ments will be sought and gained from value-added energy services. The
concept of selling energy services rather than a regulated commodity is
part of an emergent “sustainable development” paradigm which re-
quires transformation of corporate and consumer cultures. Information
systems and knowledge management will be central to transferring new
energy services concepts and capabilities. Global energy companies will
accelerate change as they create collaborations which deploy their infor-
mation through technology-based knowledge management systems.
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References
An economic analysis of this issue is provided by Duchin and Lange
The Future of the Environment Oxford Press 1994 using an input-output
world model. Under their assumptions about the rate and extent of ef-
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