The Emerging Open Market Customer MARKET-SMART CONSUMERS, NEW SUPPLIERS, AND NEW PRODUCTS WILL COMBINE TO SHAPE THE "NEW ENERGY INDUSTRY"
Abstract
The U'S, economy depends upon a safe, reliable, and economical
energy supply. Americans enjoy a system of energy production and dis-
tribution that is without peer. Energy costs in the U'S, are relatively low
and stable, and energy supplies are reliable. The Ll.S, energy supply
system works well. Yet we are setting out to "fix it" even though it
appears at first glance that it "ain't broke."
This article focuses upon the emerging needs of the Open Market
Customer, a creature born of deregulation, dynamic market forces, new
technologies, and energy consumerism. What is the Open Market Cus-
tomer?