Evaluation of the Usability of a Web Application for AI-Enhanced Multilingual Learning Platform: Based on the Indicator System of Language Cognitive Load Learning Efficiency
DOI:
https://doi.org/10.13052/jwe1540-9589.2559Keywords:
AI-enhanced, multilingual learning platform, web application accessibility, linguistic cognitive load, learning efficiency, metrics systemAbstract
This paper focuses on the many problems that exist in the evaluation of AI to improve the usability of Web applications for multilingual learning platforms, including the poor alignment effect between learning efficiency and usability, the imbalance of cognitive load regulation, and the singularity of evaluation indicators. In order to solve these problems, this study innovatively constructs a multi-dimensional evaluation index system integrating language cognitive load and learning efficiency and designs a dynamic evaluation model AILA-WA driven by AI. This model can combine learning algorithms to interact with data from Web applications and can collect real-time data related to language learning behavior and cognitive state feedback data from Web applications. It enables the optimization direction of Web applications to be identified and accurately quantified. Subsequent experiments successfully prove that the index system and the evaluation model can effectively improve the comprehensiveness accuracy of the evaluation of Web application usability. For example, in the scenario of multilingual learning, the cognitive load fitting deviation rate of the Web application using the AILA-model is the best compared to the Web application using the comparative model. At the same time, learning efficiency and CSAT user satisfaction are also at the level; and the model is suitable for Web applications. System response delay on multiple terminals is reduced to 0.3 s. These breakthroughs provide strong support for design iteration and usability optimization of AI to improve multilingual learning Web applications.
Downloads
References
F. T. Aulia, and T. N. Wahyudi. “The Influence of Learnability, Efficiency, Memorability, Errors, and Satisfaction on Consumer Satisfaction Levels in Fintech Fund Applications.” Proceedings International Conference on Education Innovation and Social Science. 2025.
Y. Shamima and M. Atikuzzaman, “Usability testing of a Website through different devices: a task-based approach in a public university setting in Bangladesh,” Information Discovery and Delivery 52.4: 365–377, 2024.
A. Costa, F. Silva, and José Joaquim Moreira, “Towards an AI-driven user interface design for Web applications,” Procedia Computer Science 237:179–186, 2024.
R. Prasanna et al. “Evaluation of user interface design for Leaning Management System (LMS): Investigating student’s eye tracking pattern and experiences,” Procedia - Social and Behavioral Sciences 67:527–537, 2012.
J. Sweller, J.J.G. van Merriënboer, and F. Paas, Cognitive architecture and instructional design: 20 years later. Educ Psychol Rev 31:261–292, 2019.
C. B. Raju, “Enhancing Web application performance with AI-driven optimization techniques,” International Journal of Science and Research (IJSR) 10(2):1779–1788, 2021.
T. Schmidt and T. Strasser, “Artificial intelligence in foreign language learning and teaching: a CALL for intelligent practice,” Anglistik: International Journal of English Studies 33.1:165–184, 2022.
Y. F. Xue, K. Wang, and Y. Qiu, “Enhancing online learning: A multimodal approach for cognitive load assessment,” International Journal of Human–Computer Interaction 41.4:2692–2702, 2025.
D. Qi, “Personalized recommendation algorithm for optimizing English vocabulary learning using neural networks,” International Journal of High-Speed Electronics and Systems 2540227, 2025.
A. Tajik, “Integrating AI-driven emotional intelligence in language learning platforms to improve English speaking skills through real-time adaptive feedback,” Computers & Education, 208:104892, 2025.
P. Nguyen, “Development of a multilingual language learning Web application,” International Multilingual Research Journal, 19(4): 289–307, 2025.
C. B. Juan et al, “Enabling adaptability in Web forms based on user characteristics detection through A/B testing and machine learning,” IEEE Access 6:2251–2265, 2017.
M.J. Adarsh and P. S. Acharya, “Optimizing Web applications with AI: Ensuring performance, trust and ethical standards,” Conference: Tech Horizon 2024: Advancing Frontiers in Computer Science & Information Technology, Sri Venkateswara University, 308–322.
C.Y. Lai and L.J. Chen, “Effects of Web-based multimedia annotation on the performance, self-regulation, and cognitive load of students,” Educational Technology & Society 28.2, 2025.
B. Erik and M.F. Moens, “A machine learning approach to sentiment analysis in multilingual Web texts,” Information Retrieval 12.5:526–558, 2009.
X. Liu and Y. Jiang, “Aesthetic assessment of Website design based on multimodal fusion,” Future Generation Computer Systems 117:433-438, 2021.
G. Evgenia et al, “Challenging cognitive load theory: The role of educational neuroscience and artificial intelligence in redefining learning efficacy,” Brain Sciences 15.2:203, 2025.
S. Imrana, G.N. Obunadike, and Mukhtar Abubakar, “Machine learning-based framework for predicting user satisfaction in e-Learning systems,” Journal of Basics and Applied Sciences Research 3.2:78–85, 2025.
S. Waite, P. Raju, and R. Grant, Measurement of system usability: validating the system usability scale within anaesthesia. Anaesthesia, 79(1):58, 2024.
M.N. Alam, M.A. Islam, M.O.A. Babiker et al, AI-assisted learning tools and student learning outcomes: A cognitive load theory perspective. Computers in Human Behavior Reports, 21:100986, 2026.
H. Wang, X. Guo, Y. Zhang et al, Multiple indicators and analytic hierarchy process for user experience evaluation of side-mounted range hood. Measurement, 274:121231, 2026.

