Evaluation of the Usability of a Web Application for AI-Enhanced Multilingual Learning Platform: Based on the Indicator System of Language Cognitive Load Learning Efficiency

Authors

  • Rui Zhang School of Education, Hengxing University, Shandong, Qingdao 266100, China
  • Zinan Wang School of Education, Hengxing University, Shandong, Qingdao 266100, China
  • Jing He School of Humanities, Hengxing University, Shandong, Qingdao 266100, China
  • Bing Li College of Modern Information Technology, Henan Polytechnic, Zheng Zhou 450046, China

DOI:

https://doi.org/10.13052/jwe1540-9589.2559

Keywords:

AI-enhanced, multilingual learning platform, web application accessibility, linguistic cognitive load, learning efficiency, metrics system

Abstract

This paper focuses on the many problems that exist in the evaluation of AI to improve the usability of Web applications for multilingual learning platforms, including the poor alignment effect between learning efficiency and usability, the imbalance of cognitive load regulation, and the singularity of evaluation indicators. In order to solve these problems, this study innovatively constructs a multi-dimensional evaluation index system integrating language cognitive load and learning efficiency and designs a dynamic evaluation model AILA-WA driven by AI. This model can combine learning algorithms to interact with data from Web applications and can collect real-time data related to language learning behavior and cognitive state feedback data from Web applications. It enables the optimization direction of Web applications to be identified and accurately quantified. Subsequent experiments successfully prove that the index system and the evaluation model can effectively improve the comprehensiveness accuracy of the evaluation of Web application usability. For example, in the scenario of multilingual learning, the cognitive load fitting deviation rate of the Web application using the AILA-model is the best compared to the Web application using the comparative model. At the same time, learning efficiency and CSAT user satisfaction are also at the level; and the model is suitable for Web applications. System response delay on multiple terminals is reduced to 0.3 s. These breakthroughs provide strong support for design iteration and usability optimization of AI to improve multilingual learning Web applications.

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Author Biographies

Rui Zhang, School of Education, Hengxing University, Shandong, Qingdao 266100, China

Rui Zhang was born in Liao Ning, China, in 1990. From 2009 to 2013, he studied at Shen Yang Normal University and received his bachelor’s degree in 2013. From 2013 to 2015, he studied at Northeast Normal University and received his master’s degree in 2015. From 2020 to 2025, he studied at Northeast Normal University and received his doctor’s degree in 2025. He has published a total of eight papers, and one monograph. His research interests include educational management and international Chinese language education.

Zinan Wang, School of Education, Hengxing University, Shandong, Qingdao 266100, China

Zinan Wang an associate professor and dual-qualified teacher, specializing in early childhood physical education research. He leads the Shandong Provincial First-Class Undergraduate Course “Physical Education for Preschool Children” and has contributed to a provincial-level teaching achievement award. He has presided over more than 10 provincial and ministerial research projects, authored three textbooks, and holds two software copyrights. Additionally, he has led three industry-academia collaboration projects with a total funding of 500,000 RMB, completed one technology transfer generating 100,000 RMB in revenue, conducted over 50 training and guidance sessions, and led students to win more than 10 awards in skill competitions. As a key member, he has actively participated in industry-education integration teaching reforms and achieved significant outcomes.

Jing He, School of Humanities, Hengxing University, Shandong, Qingdao 266100, China

Jing He was born in Harbin, Heilongjiang Province, China, in 1990. From 2008 to 2012, she studied at Changchun University of Science and Technology, where she earned a Bachelor of Arts degree in 2012. From 2013 to 2016, she pursued her studies at Northeast Normal University and obtained a Master of Arts degree in 2016. She currently works as an instructor at Qingdao Hengxing University of Science and Technology. Her research interests include International Chinese Language Education and Education.

Bing Li, College of Modern Information Technology, Henan Polytechnic, Zheng Zhou 450046, China

Bing Li was born in Henan Province, China, in 1980. He studied at Henan Vocational and Technical College from 2000 to 2003, studied at Henan Agricultural University from 2004 to 2006, and obtained his bachelor’s degree in 2006. From 2003 to 2024, he worked at Henan Polytechnic. From 2007 to 2009, he studied at the University of Electronic Science and Technology of China and obtained a master’s degree in 2009. At present, he works at Henan Vocational and Technical College. He has published 15 papers, two of which have been indexed by SCI and one by EI. His research interests include computer science and technology.

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Published

2026-07-06

How to Cite

Zhang, R. ., Wang, Z. ., He, J. ., & Li, B. . (2026). Evaluation of the Usability of a Web Application for AI-Enhanced Multilingual Learning Platform: Based on the Indicator System of Language Cognitive Load Learning Efficiency. Journal of Web Engineering, 25(05), 977–1014. https://doi.org/10.13052/jwe1540-9589.2559

Issue

Section

Advanced Practice in Web Engineering in Asia