WEB APPLICATION EDITOR: A USER-EXPERIENCE DESIGN FRAMEWORK FOR KNOWLEDGE-INTENSIVE ORGANIZATIONS
Keywords:
User Experience, Knowledge Base, Rich-IDM, Model-Driven Engineering, Application PrototypingAbstract
The User Experience is an important factor for the success of an information system, because it mostly represents the point of contact between user and application. Besides being superior from a graphical point of view, a successfully software product must also be based on a User Experience model characterized by an adequate content schema. The definition of such a schema must aim at the creation of a single point for integrating and accessing the information to present to the user. The idea of supporting the User Experience engineering process, by providing specific interfaces with knowledge bases and Business Process Management solutions, is particularly interesting. The paper introduces a Model-Driven framework for the User Experience engineering process, based on the Interactive Dialogue Model methodology, along with a Rich Internet Application prototype generator. During the User Experience engineering process this framework also provides specific interfaces with both the domain knowledge base and the Business Process Management solution.
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