A Checklist for the Evaluation of Web Accessibility and Usability for Brazilian Older Adults

Keywords: web accessibility, usability, older adults, evaluation methods

Abstract

The constant evolution of the Web has covered various segments of society and, as it evolves, its content must be accessible to different users’ profiles. Older adults (60+) are the fastest growing population of users who face difficulties in interacting with websites, due to limitations in their abilities caused by the aging process. Despite the legislation and guidelines established for the development of accessible and usable web contents, several problems of accessibility and usability still must be solved. In particular, most website designers do not take into account the older adult’s profile. This paper introduces Sene-check checklist, a support to web accessibility and usability evaluations for the Brazilian older profile developed according to scientific procedures, including the following three perspectives: (1) literature review, (2) point of view of experts and developers and (3) point of view of Brazilian older adults. The results enabled an investigation into the main problems encountered by older adults regarding web interaction and reinforced the relevance of a support for the evaluation of web accessibility and usability.

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Author Biographies

Sandra Souza Rodrigues, ICMC, University of São Paulo, São Carlos, SP, Brazil

Sandra Souza Rodrigues is a Ph.D. candidate at the University of São Paulo at São Carlos, Brazil, since 2017. She attended the Federal University of Lavras, Minas Gerais, Brazil, where she received her B.Sc. in Information Systems in 2013; and received an M.Sc. degree in Computer Science from the University of São Paulo, Brazil, in 2016. Sandra is currently completing a doctorate in Computer Science at the University of São Paulo. Her Ph.D. work centers on analyze the forms of interaction in IoT systems and provide accessibility mechanisms that encourage the use of these technologies by older adults in their daily lives.

Renata Pontin de Mattos Fortes, ICMC, University of São Paulo, São Carlos, SP, Brazil

Renata Pontin de Mattos Fortes is currently an Associate Professor in the Computer Science Department of the Institute of Mathematics and Computer Science, at the University of São Paulo, Brazil. She holds a Ph.D. in Computational Physics from USP in 1996. Her research interests lie in Software Process and Human-Computer Interaction applied to the web systems and multi-devices domain. She is part of the Intermedia Laboratory, where she researches about accessibility, methods, and models applied to the web software processes domain. She has been a PC and senior PC member for a number of events and a reviewer of some prestigious journals. She is a member of the ACM and of the Brazilian Computer Society.

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Published
2020-05-19
Section
Articles