Transforming Public Policy in Developing Countries: A Comprehensive Review of Digital Implementation
DOI:
https://doi.org/10.13052/jicts2245-800X.1235Keywords:
Digital transformation, public policy implementation, public administration, developing countriesAbstract
This article discusses the process of digitization in the implementation of public policy within developing countries, its critical success factors, challenges, and lessons learned from case studies. Public administration can improve efficiencies, transparency, and effectiveness through the infusion of digital technologies into processes implicated in the making, execution, and evaluation of public policies. Key success factors identified include robust digital infrastructure, clear strategic vision and leadership, effective stakeholder engagement, capacity building, and a supportive regulatory framework. In light of these potential benefits, developing countries experience enormous challenges such as inadequate infrastructure, political instability, socio-political resistance, and gaps in digital literacy. Through a review of empirical case studies from countries such as Estonia, South Korea, China, Bangladesh, and Rwanda, the article identifies key lessons that can inform the digital strategies of other developing nations. The discussion addresses the challenges of sustaining digital infrastructure, including ongoing maintenance costs, the need for continuous technology updates, and the risks of obsolescence. Furthermore, the article explores the significance of capacity building, public-private partnerships, and evolving regulatory frameworks in ensuring the long-term viability of digital policies. The future directions proposed underscore the necessity of adopting adaptable, resilient, and well-governed digital infrastructures to fully realize the benefits of digital public policy in the context of developing countries.
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