End-to-End Service Monitoring for Zero-Touch Networks





Network management, Zero-Touch Network, IBN, Monitoring


Autonomous management capability is the main pillar for paving Zero-touch Networks and efficiently deliver and operate use cases under the light of 5G requirements. To this end, Closed Control Loop (CCL), Intent-Based Networking (IBN), and Machine Learning (ML) are regarded as enablers to automatically executed all operational processes, ideally without human intervention. In this context, the ETSI Zero-touch network and Service Management (ZSM) framework specifies an end-to-end network and service management reference architecture for managing the full lifecycle of services. However, the whole process of service monitoring is not yet well-consolidated in ETSI ZSM. In this work, we propose the Monitoring Model Generator (MMG) component to automatically construct templates for service monitoring. MMG implements a novel methodology where service deployment models and standard information models are used as inputs to generate a high-level monitoring template, called Service Monitoring Model (SMM) and built upon an ontology-based schema based on the Resource Description Framework (RDF) vocabulary. We present a proof of concept implementation along with an experimental functional validation of the MMG and using RDF data in turtle syntax and format. The resulting monitoring models are then used to define actual monitoring KPIs and construct management policies in a control loop architecture.


Download data is not yet available.

Author Biographies

Nathan F. Saraiva de Sousa, University of Campinas (UNICAMP), São Paulo, Brazil

Nathan F. Saraiva de Sousa has a BSc and an MSc in Computer Science from Federal University of Piaui (UFPI), in 2005 and 2015, respectively. He is currently a Ph.D. candidate at the Department of Computer Engineering and Industrial Automation of the School of Electrical and Computer Engineering – UNICAMP. He works in a project funded by Ericsson Research Brazil. Since 2010 he is a Computer Analyst at the Federal Institute of Piaui (IFPI). His research interests span SDN, NFV, and multi-domain orchestration.

Danny Lachos Perez, University of Campinas (UNICAMP), São Paulo, Brazil

Danny Lachos Perez is a Ph.D. candidate in the Faculty of Electrical and Computer Engineering at University of Campinas (UNICAMP). He is involved as a software and Internet researcher in different academy-industry collaboration projects related to networked systems (e.g., 5G, SDN, NFV, data center networking, Internet routing). Danny has a particular interest in new and flexible network and application integration mechanisms in the context of multi-domain environments. He holds the Computer Engineering degree from the Pedro Ruiz Gallo University (UNPRG), Peru, and the M.Sc. degree in Computer Engineering from UNICAMP, 2016.

Christian Esteve Rothenberg, University of Campinas (UNICAMP), São Paulo, Brazil

Christian Esteve Rothenberg is an Assistant Professor in the Faculty of Electrical & Computer Engineering (FEEC) at University of Campinas (UNICAMP), Brazil, where he received his Ph.D. and currently leads the Information & Networking Technologies Research & Innovation Group (INTRIG). His research activities span all layers of distributed systems and network architectures and are often carried in collaboration with industry, resulting in multiple open source projects in SDN and NFV among other scientific results.

Pedro Henrique Gomes, Ericsson Research, São Paulo, Brazil

Pedro Henrique Gomes is a researcher at Ericsson Research, Brazil, engaged in orchestration and automation of 5G networks and services. He is a delegate in the ETSI Zero-Touch Network & Service Management working group, contributing to the architecture definition especially with AI and ML concepts, and driving the specification of enablers for closed-loop automation in end-to-end network services. Received Ph.D. (2019) and M.Sc. (2015) in electrical engineering from the University of Southern California, Los Angeles, USA, also M.Sc. (2011) in computer science and B.Sc. (2007) in computer engineering from the University of Campinas, Brazil.


3GPP. Management and orchestration; provisioning. Technical report, TS 28.351.

3GPP. Technical specification group services and system aspects: quality of service (QoS) concept and architecture. Technical report, TS 23.107.

3GPP. Technical specification group services and system aspects: Services and service capabilities. Technical report, TS 22.105.

GSM Association. Generic network slice template. https://www.gsma.com/newsroom/wp-content/uploads//NG.116-v2.0.pdf, 2019.

Alcardo Alex Barakabitze, Arslan Ahmad, Rashid Mijumbi, and Andrew Hines. 5g network slicing using sdn and nfv: A survey of taxonomy, architectures and future challenges. Computer Networks, 167:106984, 2020.

Chafika Benzaid and Tarik Taleb. Ai-driven zero touch network and service management in 5g and beyond: Challenges and research directions. IEEE Network, 34(2):186–194, 2020.

Alexander Clemm, Laurent Ciavaglia, Lisandro Zambenedetti Granville, and Jeff Tantsura. Intent-Based Networking - Concepts and Definitions. Internet-Draft draft-irtf-nmrg-ibn-concepts-definitions-02, Internet Engineering Task Force, September 2020. Work in Progress.

Nathan F Saraiva de Sousa, Danny A Lachos Perez, Raphael V Rosa, Mateus AS Santos, and Christian Esteve Rothenberg. Network service orchestration: A survey. Computer Communications, 142:69–94, 2019.

ETSI. Multi-access edge computing (MEC); framework and reference architecture. https://www.etsi.org/deliver/etsi_gs/MEC/001_099/003/02.01.01_60/gs_MEC003v020101p.pdf.

ETSI. Network Functions Virtualisation (NFV); Management and Orchestration; Network Service Templates Specification . https://www.etsi.org/deliver/etsi_gs/NFV-IFA/001_099/014/02.01.01_60/gs_NFV-IFA014v020101p.pdf, 2016.

ETSI. Mobile edge computing (MEC);deployment of mobile edge computing in an NFV environment. https://www.etsi.org/deliver/etsi_gr/MEC/001_099/017/01.01.01_60/gr_MEC017v010101p.pdf, 2018.

ETSI. Zero-touch network and Service Management (ZSM); Reference Architecture. https://www.etsi.org/deliver/etsi_gs/ZSM/001_099/002/01.01.01_60/gs_ZSM002v010101p.pdf, 2019.

ETSI. 5G; Management and orchestration; Architecture framework (3GPP TS 28.533 version 15.3.0 Release 15). https://www.etsi.org/deliver/etsi_ts/128500_128599/128533/15.03.00_60/ts_128533v150300p.pdf, 2020.

ETSI. Zero-touch network and Service Management (ZSM); Landscape. https://www.etsi.org/deliver/etsi_gr/ZSM/001_099/004/01.01.01_60/gr_ZSM004v010101p.pdf, 2020.

TM Forum. TM Forum Open APIs. https://projects.tmforum.org/wiki/display/API/Open+API+Table.

Kai Gao, Luis M. Contreras, and Sabine Randriamasy. Bi-directional network and application interaction: Application intents upon abstracted network information (invited paper). In Proceedings of the Workshop on Network Application Integration/CoDesign, NAI ’20, page 43–50, New York, NY, USA, 2020. Association for Computing Machinery.

Chen Li, Olga Havel, Will (Shucheng) LIU, Adriana Olariu, Pedro Martinez-Julia, Jéferson Campos Nobre, and Diego Lopez. Intent Classification. Internet-Draft draft-irtf-nmrg-ibn-intent-classification-00, Internet Engineering Task Force, July 2020. Work in Progress.




How to Cite

Saraiva de Sousa, N. F., Lachos Perez, D., Esteve Rothenberg, C., & Henrique Gomes, P. (2021). End-to-End Service Monitoring for Zero-Touch Networks. Journal of ICT Standardization, 9(2), 91–112. https://doi.org/10.13052/jicts2245-800X.923



Special Issue on Zero-touch Network and Service Automation (ZSM)