QoXcloud: A Cloud Platform for QoE Evaluation

Authors

  • Eduardo Saiz Faculty of Engineering of Bilbao. University of the Basque Country UPV/EHU, Spain
  • Eva Ibarrola Faculty of Engineering of Bilbao. University of the Basque Country UPV/EHU, Spain
  • Leire Cristobo Faculty of Engineering of Bilbao. University of the Basque Country UPV/EHU, Spain
  • Ianire Taboada Faculty of Engineering of Bilbao. University of the Basque Country UPV/EHU, Spain

DOI:

https://doi.org/10.13052/jicts2245-800X.232

Keywords:

QoS, QoP, QoE, QoBiz, QoX, Cloud

Abstract

The current financial situation, together with the new market conditions, has led to major changes in the ICT sector over the last few years. Many services that in the past were only offered by operators are now held by third parties through the cloud, which has caused a shift towards new business models at the expense of a more traditional market. Furthermore, these economic changes have conducted to socio-cultural transformations with great impact on the user’s behaviors.

In this paper a cloud platform for the measurement and evaluation of the Quality of Experience (QoE) is presented. The platform is based in a model (QoXphere) that ensures the user satisfaction in terms of Quality of Service (QoS) and the provider economic benefits, as demanded in current market situation. In addition, the proposed cloud architecture intends to help in the advance of the work item recently opened in ITU-T to establish an ITU recognition procedure of testing laboratories with competence in ITU-T Recommendations by providing a unified cloud environment in which to validate them.

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Author Biographies

Eduardo Saiz, Faculty of Engineering of Bilbao. University of the Basque Country UPV/EHU, Spain

E. Saiz received B.S. and M.S. degrees in telecommunications engineering from the University of the Basque Country in December 2009. Since January 2010 he has worked as a research fellow for the Networking Quality and Security (NQaS) Research Group of the University of the Basque Country. In this period he has cooperated in the development of a neutral infrastructure for the deployment of different QoS measurement services. He is currently working toward his Ph.D. degree. His research interests focus mainly on QoS network performance and parameters and QoS/QoE performance measurements.

Eva Ibarrola, Faculty of Engineering of Bilbao. University of the Basque Country UPV/EHU, Spain

Dr. E. Ibarrola received the Ph.D. degree in Telecommunications Engineering in 2010 from the University of the Basque Country for her work in the area of user-centric Quality of Service (QoS) management models. She was honored with the Best Thesis Award in Management, Economy and Telecommunications Regulation from the Telecommunication Engineering Official College in Spain. Prior to joining University of the Basque Country, in January 2000, she worked in the National Network Supervision and Operation Center of Telefónica. She has been participating in different R&D projects and cooperating with different standardization bodies. Her research interests focus mainly on users’ oriented (QoS) management models and frameworks.

Leire Cristobo, Faculty of Engineering of Bilbao. University of the Basque Country UPV/EHU, Spain

L. Cristobo received B.S. and M.S. degrees in telecommunications engineering from the University of the Basque Country, Spain, in 2004. She has nine years of communications engineering experience and is currently head of the IT Department at ST3 Elkartea. Since 2007 she has been an associate professor at the University of the Basque Country, where she is currently a Ph.D. candidate. She conducts research in the areas of QoE and quality of business (QoBiz) management processes.

Ianire Taboada, Faculty of Engineering of Bilbao. University of the Basque Country UPV/EHU, Spain

Dr. I. Taboada is a member of NQaS – Networking Quality and Security Research Group from University of the Basque Country (UPV/EHU). She received her degree and her Ph.D in Telecommunications Engineering from UPV/EHU, in 2008 and 2013 respectively. After being working in themes related to PQoS/QoE/QoS assessment in converged networks, for the last three years, her research interests mainly include dynamic scheduling of network resources, especially for QoE optimization in wireless networks. She is familiar with Markov Decision Processes, Gittins index approach and Marginal Productivity indices (Whittle index theory).

References

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Published

2015-03-10

How to Cite

Saiz, E. ., Ibarrola, E. ., Cristobo, L. ., & Taboada, I. . (2015). QoXcloud: A Cloud Platform for QoE Evaluation. Journal of ICT Standardization, 2(3), 223–246. https://doi.org/10.13052/jicts2245-800X.232

Issue

2015: Vol 2 Iss 3

Section

Articles