Analytical Framework to Understand Electric Vehicle Adoption by Leveraging Sentiment Analysis
DOI:
https://doi.org/10.13052/jmm1550-4646.2054Keywords:
Natural language processing, social media, logistic regression, K-nearest neighbour, support vector machineAbstract
Electric vehicles (EVs) are gaining eminence as a sustainable alternative to conventional vehicles. Even though EV’s are more expensive than conventional vehicles, people are excited about this green initiative. Hence, understanding public sentiment towards them becomes crucial for industry stakeholders and policymakers. This paper proposes a Twitter-based analytical framework to develop the application of sentiment analysis to understand public perceptions and concerns toward EVs. The opinions are tagged with three categories: constructive(positive), adverse(negative), and unbiased(neutral) from the overall public perception of electric mobility. It has been implemented in two phased manner as descriptive and predictive analytics on Twitter data. The study provides insights into the public’s support, concerns, and potential barriers to EV adoption. A sentiment model was evaluated with various machine-learning algorithms. The results ascertained that the SVM is performing well among all other models with 89% accuracy. Findings highlight critical factors influencing perception and offer recommendations for addressing public concerns to encourage broader acceptance of electric vehicles.
Downloads
References
Cho, S. (2021). Scientific data analysis: Employing sentimental analysis to prove correlation between social media and electric vehicles in modern society. International Journal of Data Science and Analysis, 7(3), 76–81. https://doi.org/10.11648/j.ijdsa.20210703.14.
Wang, M., Zhao, L., and Cochran, A. L. (2024). Sentiments of rural U.S. communities on electric vehicles and infrastructure: Insights from Twitter data. Sustainability, 16(11), 4871. https://doi.org/10.3390/su16114871.
Gong, B., Liu, R., Zhang, X., Chang, C. T., and Liu, Z. (2023). Sentiment analysis of online reviews for electric vehicles using the SMAA-2 method and interval type-2 fuzzy sets. Applied Soft Computing, 147, 110745. https://doi.org/10.1016/j.asoc.2023.110745.
Costello, F., and Lee, K. (2020). Exploring the sentiment analysis of electric vehicles social media data by using feature selection methods. Journal of Digital Convergence, 18(2), 249–259. https://doi.org/10.14400/JDC.2020.18.2.249.
Tiwari, K. K., and Suresha, H. (2021). Topic modeling and sentiment analysis of electric vehicles of Twitter data. Asian Journal of Research in Computer Science, 12(2), 13–29. https://doi.org/10.9734/ajrcos/2021/v12i230278.
Lashari, Z. A., Ko, J., and Jang, J. (2021). Consumers’ intention to purchase electric vehicles: Influences of user attitude and perception. Sustainability, 13, 6778. https://doi.org/10.3390/su13126778.
Gupta, A., and Kumar, H. (2022). Multi-dimensional perspectives on electric vehicles design: A mind map approach. Cleaner Engineering and Technology, 8, 100483. https://doi.org/10.1016/j.clet.2022.100483.
Yang, T., Xing, C., and Li, X. (2021). Evaluation and analysis of new-energy vehicle industry policies in the context of technical innovation in China. Journal of Cleaner Production, 281, 125126. https://doi.org/10.1016/j.jclepro.2020.125126.
Ma, S. C., Fan, Y., Guo, J. F., Xu, J. H., and Zhu, J. (2019). Analysing online behaviour to determine Chinese consumers’ preferences for electric vehicles. Journal of Cleaner Production, 229, 244–255. https://doi.org/10.1016/j.jclepro.2019.04.374.
Karyukin, V., Mutanov, G., and Mamykova, Z. (2022). On the development of an information system for monitoring user opinion and its role for the public. Journal of Big Data, 9, 110. https://doi.org/10.1186/s40537-022-00660-w.
Ha, S., Marchetto, D. J., Dharur, S., and Asensio, O. I. (2021). Topic classification of electric vehicle consumer experiences with transformer-based deep learning. Patterns, 2(2), 100195. https://doi.org/10.1016/j.patter.2020.100195.
Bhatnagar, S., and Choubey, N. (2021). Making sense of tweets using sentiment analysis on closely related topics. Social Network Analysis and Mining, 11(44). https://doi.org/10.1007/s13278-021-00752-0.
Suresha, H. P., and Kumar Tiwari, K. (2021). Topic modeling and sentiment analysis of electric vehicles of Twitter data. Asian Journal of Research in Computer Science, 12(2), 13–29. https://doi.org/10.9734/ajrcos/2021/v12i230278.
Wu, Z., He, Q., Li, J., Bi, G., and Antwi-Afari, M. F. (2023). Public attitudes and sentiments towards new energy vehicles in China: A text mining approach. Renewable and Sustainable Energy Reviews, 178, 113242. https://doi.org/10.1016/j.rser.2023.113242.
Ruan, T., and Lv, Q. (2023). Public perception of electric vehicles on Reddit and Twitter: A cross-platform analysis. Transportation Research Interdisciplinary Perspectives, 21, 100872. https://doi.org/10.1016/j.trip.2023.100872.
Asadi, S., Nilashi, M., Samad, S., Abdullah, R., Mahmoud, M., and Alkinani, M. H. (2021). Factors impacting consumers’ intention toward adoption of electric vehicles in Malaysia. Journal of Cleaner Production, 282, 124474. https://doi.org/10.1016/j.jclepro.2020.124474.
Khusanboev, I., Yodgorov, I., and Karimov, B. (2024). Advancing electric vehicle adoption: Insights from predictive analytics and market trends in sustainable transportation. In Proceedings of the 7th International Conference on Future Networks and Distributed Systems (pp. 314–320). Association for Computing Machinery. https://doi.org/10.1145/3644713.3644754.
Trinko, D., Porter, E., Dunckley, J., Bradley, T., and Coburn, T. (2021). Combining ad hoc text mining and descriptive analytics to investigate public EV charging prices in the United States. Energies, 14(17), 5240. https://doi.org/10.3390/en14175240.
Saranya, S., and Usha, G. (2023). A machine learning-based technique with IntelligentWordNet lemmatize for Twitter sentiment analysis. Intelligent Automation & Soft Computing, 36(1).
Patel, R., and Passi, K. (2020). Sentiment analysis on Twitter data of World Cup soccer tournament using machine learning. IoT, 1(2), 218–239. https://doi.org/10.3390/iot1020014.
NITI Aayog. (n.d.). e-AMRIT (Accelerated e-Mobility Revolution for India’s Transportation) portal. Retrieved November 1, 2024, from https://www.e-amrit.niti.gov.in.