The Importance of Digital Adoption for Workforce in Various Sectors: A Comparative Analysis

Authors

  • Worachanatip Janthanu Technology of Information System Management Division, Faculty of Engineering, Mahidol University, Thailand
  • Smitti Darakorn Na Ayuthaya Technology of Information System Management Division, Faculty of Engineering, Mahidol University, Thailand
  • Supaporn Kiattisin Technology of Information System Management Division, Faculty of Engineering, Mahidol University, Thailand

DOI:

https://doi.org/10.13052/jmm1550-4646.2044

Keywords:

mobile application, competency, occupational standard, digital adoption, digital skills

Abstract

This article aims to explore the significance of applying digital adoption for the workforce in different sectors, including construction, manufacturing, services, and agriculture. By analysing globally accepted statistics and scholarly articles, we present a comprehensive overview of the impact of digital adoption of mobile application on both blue-collar and white-collar workers. The findings emphasize the transformative power of digital technologies and highlight the potential benefits and challenges associated with their implementation of digital application and mobile application in each sector. This research underscores the need for strategic planning and effective training to maximize the advantages of digital adoption across diverse industries.

Downloads

Download data is not yet available.

Author Biographies

Worachanatip Janthanu, Technology of Information System Management Division, Faculty of Engineering, Mahidol University, Thailand

Worachanatip Janthanu is a Ph.D. student in Information Technology Management at Mahidol University, Nakhon Pathom, Thailand. She received the bachelor’s degree in French Language from Chiang Mai University in 1998, the master’s degree in Education Administration from Naresuan University in 2000, respectively. She is currently working as Deputy Director General of Thailand Professional Qualification Institute (Public Organization). Her research areas include mobile application, digital adoption, and workforce development.

Smitti Darakorn Na Ayuthaya, Technology of Information System Management Division, Faculty of Engineering, Mahidol University, Thailand

Smitti Darakorn Na Ayuthaya received the bachelor degree in economics from the University of the Thai Chamber of Commerce Bangkok, Thailand, in 1980, the certificate in marketing and sale Colorado State of University, in 1983, the master degree in innovation management from Ramkhamhaeng University, Thailand, in 2007, and the D.P.A. degree in public administration form University of Philippines, Philippines, in 2010. He is currently the program director of M.Sc. program in Information Technology Management, and lecturer in Ph.D. program in Information Technology Management, Faculty of Engineering, Mahidol University, Thailand. His research interests include digital economy, macro/micro economic, e-logistic, ecommerce, start-up and university business incubator (UBI), innovative business engineering, economy value management, business process management, project management, strategy management/planning, human resource management, and marketing and selling. He has the experience of consult in development village e-Commerce of Thailand Digital Economy, Ministry of Digital Economy and Society, ICT planning & enterprise architecture of Bangkok Metropolitan Administration, energy enterprise architecture of National Research Council of Thailand, digital literacy Thailand of Ministry of Information Communication Technology (ICT), and other. He has certificate of CompTIA Project+, CompTIA CTT+ (Soft Skill), and CompTIA Cloud+.

Supaporn Kiattisin, Technology of Information System Management Division, Faculty of Engineering, Mahidol University, Thailand

Supaporn Kiattisin received the B.Eng. degree in applied computer engineering from the Chiang Mai University, Chiang Mai, Thailand, in 1995, the M.Eng. degree in electrical engineering and the Ph.D. degree in electrical and computer engineering form King Mongkut’s University of Technology Thonburi, Bangkok, Thailand, in 1998, and 2006. She is currently the program director of Information Technology Management, Faculty of Engineering, Mahidol University, Thailand. Her research interests include mobile application, skills and competency, computer vision, image processing, robot vision, signal processing, pattern recognition, artificial intelligence, IoT, IT management, digital technologies, big data and enterprise architecture with TOGAF 9 certified. She is a member of IEICE and TESA. She served as a Head of IEEE Thailand Chapter in Bio Medical Engineering. She also served as the Chairman of the TimesSOC Transaction Thailand.

References

AbouRizk, S., Mohamed, Y., and Ramadan, M. (2020). Building information modeling for construction: Drivers, benefits, challenges, and future directions. Journal of Construction Engineering and Management, 146(8), 04020071.

Caban Martinez, A. J., Huerta, M., Halperin, W., Baur, D. M., Castillo, R., Hershman, D., … and Cendan, J. (2019). Wearable sensor data and artificial intelligence to predict and improve safety in the construction industry: Opportunities and challenges. Safety Science, 120, 203–210.

FAO. (2020). Digital Technologies and Agricultural Transformation: The Role of Innovation, Advisory Services, and Extension. Food and Agriculture Organization of the United Nations. Retrieved from http://www.fao.org/3/ca8920en/CA8920EN.pdf.

Fernandes, J., Raja, V., Helfert, M., and Schumacher, M. (2019). Artificial intelligence and chatbots in government: A systematic review. Government Information Quarterly, 36(2), 238–255.

McKinsey & Company. (2018). Reinventing construction through a productivity revolution. McKinsey Global Institute. Retrieved from https://www.mckinsey.com/~/media/McKinsey/Featured%20Insights

/Infrastructure/Reinventing%20construction%20through%20a

%20productivity%20revolution/Reinventing-construction-through-

a-productivity-revolution-Full-report-vf.ashx.

Misra, A. K., Kim, J. K., and Kumar, L. (2019). Internet-of-things-based smart agriculture: Toward making the fields talk. IEEE Access, 7, 112365–112370.

O’Neill, C., Devine, M., and O’Donnell, G. E. (2018). The digital transformation of industry: An Internet of Things (IoT) approach. International Journal of Advanced Computer Science and Applications, 9(11), 381–391.

Prajapati, P., Sharma, A., and Shekhar, S. (2019). Recent trends and applications of remote sensing technologies for precision agriculture. International Journal of Information and Communication Technology Research, 9(1), 32–40.

Pwc. (2020). Industry 4.0: Building the digital enterprise. PwC Global. Retrieved from https://www.pwc.com/gx/en/industries/industries-4.0/landing-page/industry-4.0-building-your-digital-enterprise-april-2020.pdf.

Shankar, V., Venkatesh, A., Hofacker, C. F., and Naik, P. A. (2016). Mobile marketing in the retailing environment: Current insights and future research avenues. Journal of Interactive Marketing, 34, 59–72.

World Economic Forum. (2018). The Future of Jobs Report 2018. Retrieved from http://www3.weforum.org/docs/WEF_Future_of_Jobs_2018.pdf.

H. Sulaiman and M. Abdullah Maamuom, “Determinants of Success for ERP Data Governance Implementation in a Malaysian Utility Organization,” Indian J. Sci. Technol., vol. 10, no. 48, pp. 1–10, 2017

M. Al-Ruithe and E. Benkhelifa, “Determining the enabling factors for implementing cloud data governance in the Saudi public sector by structural equation modelling,” Futur. Gener. Comput. Syst., vol. 107, pp. 1061–1076, 2020.

K. Chareonwongsak, “Enhancing board motivation for competitive performance of Thailand ’ s co-operatives,” J. Co-op. Organ. Manag., vol. 5, no. 1, pp. 1–13, 2017.

E. Almanasreh, R. Moles, and T. F. Chen, “Evaluation of methods used for estimating content validity,” Res. Soc. Adm. Pharm., vol. 15, no. 2, pp. 214–221, 2019.

G. Chopra, P. Madan, P. Jaisingh, and P. Bhaskar, “Effectiveness of e-learning portal from students’ perspective: A structural equation model (SEM) approach,” Interact. Technol. Smart Educ., vol. 16, no. 2, pp. 94–116, 2019.

E. Erdfelder, F. FAul, A. Buchner, and A. G. Lang, “Statistical power analyses using G*Power 3.1: Tests for correlation and regression analyses,” Behav. Res. Methods, vol. 41, no. 4, pp. 1149–1160, 2009.

D. Iacobucci, “Everything you always wanted to know about SEM (structural equations modeling) but were afraid to ask,” J. Consum. Psychol., vol. 19, no. 4, pp. 673–680, 2009.

M. Alavi, D. C. Visentin, D. K. Thapa, G. E. Hunt, R. Watson, and M. Cleary, “Chi-square for model fit in confirmatory factor analysis,” J. Adv. Nurs., vol. 76, no. 9, pp. 2209–2211, 2020.

D. Hooper et al., “Structural Equation Modelling: Guidelines for Determining Model Fit Structural equation modelling: guidelines for determining model fit,” Dublin Inst. Technol. ARROW @ DIT, vol. 6, no. 1, pp. 53–60, 2008.

J. F. Hair, “Multivariate data analysis,” Harlow Pearson Educ. Ltd., 2014.

J. Henseler, C. M. Ringle, and M. Sarstedt, “A new criterion for assessing discriminant validity in variance-based structural equation modeling,” J. Acad. Mark. Sci., vol. 43, no. 1, pp. 115–135, 2015.

S. Makkar and A. K. Singh, “Spirituality measurement scale: An empirical study,” Purushartha, vol. 12, no. 1, pp. 21–31, 2019.

S. Godleski, B. Lohse, and J. S. Krall, “Satter Eating Competence Inventory Subscale Restructure After Confirmatory Factor Analysis,” J. Nutr. Educ. Behav., vol. 51, no. 8, pp. 1003–1010, 2019.

J. F. Hair, “Multivariate data analysis,” Up. Saddle River, N.J. Prentice Hall, C2010., vol. 7th ed, 2010.

Arono, Arono, et al. “Exploring the Effect of Digital Literacy Skill and Learning Style of Students on Their Meta-Cognitive Strategies in Listening.” International Journal of Instruction, vol. 15, no. 1, 1 Jan. 2022, pp. 327–346, https://doi.org/10.29333/iji.2022.15130a.

Arslantas, Tugba Kamali, and Abdulmenaf Gul. “Digital Literacy Skills of University Students with Visual Impairment: A Mixed-Methods Analysis.” Education and Information Technologies, vol. 27, 17 Jan. 2022, https://doi.org/10.1007/s10639-021-10860-1.

Basilotta-Gómez-Pablos, Verónica, et al. “Teachers’ Digital Competencies in Higher Education: A Systematic Literature Review.” International Journal of Educational Technology in Higher Education, vol. 19, no. 1, 10 Feb. 2022, https://doi.org/10.1186/s41239-021-00312-8.

El-Masri, Mazen, and Ali Tarhini. “Factors Affecting the Adoption of E-Learning Systems in Qatar and USA: Extending the Unified Theory of Acceptance and Use of Technology 2 (UTAUT2).” Educational Technology Research and Development, vol. 65, no. 3, 27 Jan. 2017, pp. 743–763, link.springer.com/article/10.1007/s11423-016-9508-8, https://doi.org/10.1007/s11423-016-9508-8.

Fernández-Batanero, José María, et al. “Digital Competences for Teacher Professional Development. Systematic Review.” European Journal of Teacher Education, vol. 45, no. 4, 8 Oct. 2020, pp. 1–19, https://doi.org/10.1080/02619768.2020.1827389.

Ferrari, Anusca, et al. “Understanding Digital Competence in the 21st Century: An Analysis of Current Frameworks.” Lecture Notes in Computer Science, 2012, pp. 79–92, https://doi.org/10.1007/978-3-642-33263-0_7.

Ferrari, Anusca. Digital Competence in Practice: An Analysis of Frameworks. Joint Research Centre of the European Commission, 2012. Fraillon, Julian, et al. Preparing for Life in a Digital Age. Cham, Springer International Publishing, 2014.

Hinojo-Lucena, F., et al. “Factors Influencing the Development of Digital Competence in Teachers: Analysis of the Teaching Staff of Permanent Education Centres.” IEEE Access, vol. 7, 2019, pp. 178744–178752, ieeexplore.ieee.org/document/8920067, https://doi.org/10.1109/ACCESS.2019.2957438.

Hirose, Hiroo, et al. “Proposal of Framework for Education Support System in Knowledge and Information Society.” E-Learn: World Conference on E-Learning in Corporate, Government, Healthcare, and Higher Education, Association for the Advancement of Computing in Education (AACE), 18 Oct. 2011, pp. 1289–1298.

Jardim, Jacinto. “Entrepreneurial Skills to Be Successful in the Global and Digital World: Proposal for a Frame of Reference for Entrepreneurial Education.” Education Sciences, vol. 11, no. 7, 16 July 2021, p. 356, www.mdpi.com/2227-7102/11/7/356, https://doi.org/10.3390/educsci11070356.

Jesson, Rebecca, et al. “Raising Literacy Levels Using Digital Learning: A Design-Based Approach in New Zealand.” The Curriculum Journal, vol. 26, no. 2, 3 Apr. 2015, pp. 198–223, https://doi.org/10.1080/09585176.2015.1045535. Accessed 4 July 2019.

Kit Ng, Tsz, et al. “Business (Teaching) as Usual amid the COVID-19 Pandemic: A Case Study of Online Teaching Practice in Hong Kong.” Journal of Information Technology Education: Research, vol. 19, 2020, pp. 775–802, www.jite.org/documents/Vol19/JITE-Rv19p775-802Ng6363.pdf, https://doi.org/10.28945/4620.

Langub, Lee Woodham, and Anissa Lokey-Vega. “Rethinking Instructional Technology to Improve Pedagogy for Digital Literacy: A Design Case in a Graduate Early Childhood Education Course.” TechTrends, vol. 61, no. 4, 12 Apr. 2017, pp. 322–330, link.springer.com/article/10.1007/s11528-017-0185-1, https://doi.org/10.1007/s11528-017-0185-1.

Margaliot, Adva, and Dvora Gorev. “Once They’ve Experienced It, Will Pre-Service Teachers Be Willing to Apply Online Collaborative Learning?” Computers in the Schools, 27 Oct. 2020, pp. 1–17, https://doi.org/10.1080/07380569.2020.1834821. Accessed 1 Nov. 2020.

Milton, M., and Vozzo, L. (2013). Digital literacy and digital pedagogies for teaching literacy: Pre-service teachers’ experience on teaching rounds. Journal of Literacy and Technology, 14(1), 72–97.

Mitchell, Chrystine. “Cultivating Future 21st Century Literacy Teachers: An Examination of the Perceptions of Pre-Service Teachers and Technology Integration.” Journal of Literacy & Technology, vol. 20, no. 3, 2019, p. 75.

Mohammad Issack Santally. “A Digital Education Transformation Roadmap to Achieve a Distributed Learning Ecosystem: Case-Study of the University of Mauritius.” Pan-Commonwealth Forum 9 (PCF9), 1 Sept. 2019. Accessed 7 Jan. 2024.

Nopriadi Saputra, et al. “Escalating Digital Mastery for Strengthening Resilience and Sustainability in Small Businesses.” 2022 International Conference on Information Management and Technology (ICIMTech), 11 Aug. 2022, https://doi.org/10.1109/icimtech55957.2022.9915144. Accessed 7 Jan. 2024.

Pangrazio, Luci, and Julian Sefton-Green. “Digital Rights, Digital Citizenship and Digital Literacy: What’s the Difference?” NAER: Journal of New Approaches in Educational Research, vol. 10, no. 1, 2021, pp. 15–27, dialnet.unirioja.es/servlet/articulo?codigo=7717195.

Pimmer, Christoph, and Norbert Pachler. “Mobile Learning in the Workplace. Unlocking the Value of Mobile Technology for Work-Based Education.” Increasing Access through Mobile Learning, edited by Mohamed Ally and Avgoustos Tsinakos, Commonwealth of Learning, 2014.

Pirzada, Kashan, and Fouzia Khan. “Measuring Relationship between Digital Skills and Employability.” European Journal of Business and Management, vol. 5, no. 24, 2013, pp. 124–133.

Rodríguez-Moreno, Javier, et al. “The Influence of Digital Tools and Social Networks on the Digital Competence of University Students during COVID-19 Pandemic.” International Journal of Environmental Research and Public Health, vol. 18, no. 6, 10 Mar. 2021, p. 2835, https://doi.org/10.3390/ijerph18062835.

Snyder, Shane. Teachers’ Perceptions of Digital Citizenship Development in Middle School Students Using Social Media and Global Collaborative Projects. 2016, www.proquest.com/openview/82a994cecd0ff94a51fd9e1871bafc38/1?pq-origsite=gscholar&cbl=18750. Accessed 31 Aug. 2023.

Spante, Maria, et al. “Digital Competence and Digital Literacy in Higher Education Research: Systematic Review of Concept Use.” Cogent Education, vol. 0, no. 0, 6 Sept. 2018, www.tandfonline.com/doi/full/10.1080/2331186X.2018.1519143, https://doi.org/10.1080/2331186x.2018.1519143.

Thompson, Kim, et al. Digital Literacy and Digital Inclusion: Information Policy and the Public Library. Digital Literacy and Digital Inclusion: Information Policy and the Public Library, Rowman & Littlefield Publishers, 1 Jan. 2014, digitalcommons.usf.edu/si_facpub/417. Accessed 7 Jan. 2024.

van Deursen, Alexander J. A. M., and Jan A. G. M. van Dijk. “Toward a Multifaceted Model of Internet Access for Understanding Digital Divides: An Empirical Investigation.” The Information Society, vol. 31, no. 5, 11 Sept. 2015, pp. 379–391, https://doi.org/10.1080/01972243.2015.1069770.

VanderArk, Tom, and Carri Schneider. “How Digital Learning Contributes to Deeper Learning.” GettingSmart.com, 2012.

Wahjusaputri, Sintha, and Tashia Indah Nastiti. “Digital Literacy Competency Indicator for Indonesian High Vocational Education Needs.” Journal of Education and Learning (EduLearn), vol. 16, no. 1, 1 Feb. 2022, pp. 85–91, https://doi.org/10.11591/edulearn.v16i1.20390. Accessed 8 Apr. 2022.

Zhao, Yu, et al. “Digital Competence in Higher Education Research: A Systematic Literature Review.” Computers & Education, vol. 168, Apr. 2021, p. 104212, https://doi.org/10.1016/j.compedu.2021.104212.

A. Harerimana and N. G. Mtshali, “Using Exploratory and Confirmatory Factor Analysis to understand the role of technology in nursing education,” Nurse Educ. Today, vol. 92, no. February, 2020.

K. L. Bradley, A. L. Bagnell, and C. L. Brannen, “Factorial validity of the center for epidemiological studies depression 10 in adolescents,” Issues Ment. Health Nurs., vol. 31, no. 6, pp. 408–412, 2010.

R. E. and R. G. L. Schumacker, A beginner’s guide to structural equation modeling, (3rd ed.). New York: Routledge, 2010.

Downloads

Published

2024-10-01

How to Cite

Janthanu, W., Ayuthaya, S. D. N., & Kiattisin, S. (2024). The Importance of Digital Adoption for Workforce in Various Sectors: A Comparative Analysis. Journal of Mobile Multimedia, 20(04), 845–878. https://doi.org/10.13052/jmm1550-4646.2044

Issue

2024: Vol 20 Iss 4

Section

ECTI

Most read articles by the same author(s)